Terms and conditions

1. Joining

1.1 You must be 18 or over to join. Children may only attend Mini Engine sessions booked by a parent or guardian.

1.2 Before you train you must complete the health questionnaire (PAR-Q), sign the membership terms and complete an induction, including the MAP movement assessment.

1.3 A one-off joining fee of £35 is charged with your first payment, unless an offer says otherwise.

2. Memberships and payment

2.1 Memberships are Anytime (£89 a month), Morning, Daytime or Evening (£69 a month), and Online Coaching (£99 a month). Your membership only lets you book within its hours.

2.2 Memberships are paid monthly by Direct Debit, collected through GoCardless on the 1st of each month. Your first payment covers the rest of the current month plus the joining fee.

2.3 If a payment fails, we'll try to collect it again. Your booking access and door code may be paused until your account is up to date.

2.4 We'll give you at least 30 days' notice of any price change.

3. Pausing, changing and cancelling

3.1 Memberships can only be paused for medical reasons, for up to 3 months, at £10 a month while paused. Ask the team to arrange a pause.

3.2 To change or cancel, use the Cancel your membership button in the app or email us. We'll confirm your last day.

3.3 Cancellation needs one full calendar month's notice. Your last Direct Debit is the one taken during that notice period.

3.4 We may end a membership straight away for unsafe, abusive or dishonest behaviour, sharing your door code, or repeated breaches of these terms.

4. Bookings, cancellations and fines

4.1 Pods, zones and classes are booked in the app. Please arrive on time.

4.2 If you can't make it, cancel in the app before the cut-off shown on your booking. Late cancellations and no-shows add a strike.

4.3 Three strikes lead to a £10 fine, taken with your next payment. Strikes are shown in the app.

4.4 Unmanned hours can only be booked by members who have completed the unmanned hours induction, and its rules apply every time.

5. Packs, passes and personal training

5.1 Class packs must be used within 3, 6 or 9 months, as stated on the pack.

5.2 Personal training packs (1:1 and Duo) must be used within 8 weeks of purchase. Monthly PT plans (Bronze, Silver, Gold) run for 3 months.

5.3 Group coaching programmes (such as Strong Ladies Lift, The Gentleman's Lifting Club and Move Strong) run for the dates and session numbers shown when you buy.

5.4 The week visitor pass (£30) gives unlimited pods and classes for 7 days from the day you buy it.

5.5 Mini Engine kids sessions are sold in packs of 4. Members, PT clients and group coaching clients pay the member price. A free trial session is available once per adult account.

5.6 PT sessions cancelled with less than 24 hours' notice are counted as used.

5.7 Unused sessions expire at the end of the pack's validity and can't be refunded, transferred or extended, except where we agree for illness or injury.

6. Your right to cancel (14 days)

6.1 If you buy online or in the app, you have 14 days to change your mind and get a refund.

6.2 If you ask to start using your membership, pack or pass within those 14 days, we'll deduct the value of what you've already used. Joining fees are refundable within the 14 days if you haven't attended.

6.3 This doesn't affect your other legal rights.

7. Discounts, referrals and offers

7.1 Discount codes are single-use per person unless stated, can't be swapped for cash, and can't be combined unless we say so.

7.2 Refer a friend: offers and staff referral codes run for the dates shown and may change or end at any time.

7.3 The monthly members' prize draw is free to enter. Members with 12 or more visits in a month are entered automatically, and prizes can't be swapped for cash.

8. Guests and children

8.1 Family and friends passes must be booked in advance by the member, and the member is responsible for their guest. No guests in unmanned hours.

8.2 Children must be supervised by a parent or guardian until their Mini Engine session starts, and collected promptly at the end.

9. Health, safety and liability

9.1 You train at your own risk and must follow your coach's instructions and the rules taught at your induction.

9.2 Nothing in these terms limits our liability for death or personal injury caused by our negligence, or anything else that can't be limited by law.

9.3 We aren't responsible for lost or stolen belongings unless caused by our negligence. Unclaimed lost property is kept for 30 days.

10. Opening hours and closures

10.1 Opening and unmanned hours, the class timetable and closures (including bank holidays and Christmas) are shown in the app. We may change them with reasonable notice.

10.2 If a class is cancelled, any session you used is returned to you.

11. Communication

11.1 We contact you through the app, email and text message. The gym number is for texts and calls, and messages are answered within 15 minutes during staffed hours.

12. Your data

12.1 We keep your details secure and only use them to run your membership and the services you buy, as set out in our Privacy and Cookie Policy.

13. Changes to these terms

13.1 We may update these terms. We'll tell you about important changes in the app before they take effect.

Membership terms and liability waiver

Every member agrees to these when they join in the app.

1. Your health. You've completed the health questionnaire (PAR-Q) honestly. You'll tell us if your health changes, and you'll stop training and tell a coach if you feel unwell, dizzy or in pain.

2. Training at your own risk. Exercise carries a risk of injury. You take part at your own risk and agree to follow your coach's instructions, use equipment as shown at your induction, and train within your ability. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or anything else that can't be limited by law.

3. Induction first. You'll complete your induction before booking sessions. If you train in unmanned hours you'll complete the unmanned hours induction and follow its rules: no guests, nobody let in behind you, safety arms on heavy lifts and no maximal attempts alone.

4. Bookings. Book your pod or class in the app. Cancel in time if you can't make it: late cancellations and no-shows add a strike, and enough strikes lead to a fine, as shown in the app.

5. Looking after the gym. Reset your pod after use (weights racked, bar empty, bench wiped), respect other members and the team, and report broken equipment straight away. We can end a membership for unsafe or abusive behaviour.

6. Your door code is personal. Don't share it. Every visit should be booked.

7. Payments. Memberships are paid monthly by Direct Debit on the 1st, unless agreed otherwise. Ask the team to pause, change or cancel your membership.

8. Your belongings. We aren't responsible for lost or stolen belongings unless caused by our negligence.

9. Photos and CCTV. CCTV operates for everyone's safety. We'll only use photos of you in our marketing if you agree.

10. Your data. We keep your details secure and only use them to run your membership, as explained in our privacy notice.

Contacting us

The 200 Strong, 200 Strong Limited, 1A Nursery Court, Kibworth Business Park, LE8 0EX

Email: info@the200strong.com
Phone: 07576 552958